Avignon Apartment Homes at 1375 West Valencia Drive, Fullerton, California.

My wife and I moved into this complex of August 2016, when moving from out of state. Everything was fine until after we signed the lease.

It all started with some issues with the garage door opening but they couldn't look into it because it was after hours on a Friday and they don't have hours on weekends. So I had to park my car on the street, which I had no problem doing but heard the neighborhood isn't great and has a lot of car break ins. It was just frustrating they weren't able to take care of small issues like this until the following Monday.

Next we had some plumbing issues with our toilet upstairs and downstairs. The first time we called they came right away and from what we understood, fixed the problem. A few weeks later our toilet downstairs overflowed and had a live cockroach inside of it which was gross. So I called management and they said it would take around 40 min for a plumber, after waiting an hour I had to call her back to see if she could follow up since they still weren't there. Plumbers come and the pipes were clogged so they "fix" the problem. This being said they left the bathroom with poop on the walls and floor.

Finally they leave a notice on our door saying they will be working on plumbing and maintenance will be in our apartment, great, the issues will finally be fixed. About a week later, I was watching tv and I heard a leak. I look where the leak sound is coming from and find the toilet upstairs is leaking through the floor into the lamp that connects to the downstairs bathroom. Honestly I felt like I was on a tv show. At this point we broke our lease and moved to a different complex and it was the best decision we made!

This complex just bandaids things up, nothing is ever fixed. And if management listens to these reviews please have better communication around issues like these.